Every Shadow Stone Roof Is Backed in Writing.
We do not disappear after the job is done. Every Shadow Stone roof replacement comes with a written workmanship warranty plus manufacturer coverage on all materials.
Warranty Coverage
Two Layers of Protection on Every Roof
Shadow Stone backs every roof replacement with both a written workmanship warranty and manufacturer product coverage. You are protected from two directions — labor and materials.
Shadow Stone Workmanship Warranty
Our written workmanship warranty covers installation defects and labor issues. If there is a problem with how the roof was installed, Shadow Stone comes back and fixes it — at no cost to you.
- Covers improper installation
- Covers flashing and sealant failures
- Covers ventilation and underlayment issues
- Provided in writing before we leave your property
Manufacturer Product Warranty
All shingles and roofing materials installed by Shadow Stone come with manufacturer product warranties covering defects in the materials themselves. Coverage length varies by product line.
- Covers shingle defects and premature failure
- Coverage up to 30+ years depending on product
- Transferable to new homeowners on some products
- Shadow Stone helps you register your warranty
A Warranty Is Only as Good as the Company Behind It
Storm chasers flood Texas after every major hail event. They do fast work and disappear — long before you notice the leaks. Shadow Stone is permanently embedded in DFW and San Antonio. When you call years from now, we answer.
We’re Still Here When You Need Us
Shadow Stone lives in the communities we serve. A warranty issue means a return visit — not an unreturned call from a contractor who has moved on to another city.
In Writing Before We Leave
You get your signed warranty document on installation day. No waiting for paperwork, no verbal promises — a document you keep from the moment the job is done.
No Loopholes, No Excuses
If it is covered, we fix it. Shadow Stone honors warranty claims without argument — every time. We do not look for reasons to avoid returning for covered work.
Making a Claim
How to Use Your Shadow Stone Warranty
Call Us
Call Shadow Stone directly at (682) 224-0041. Describe what you are experiencing — a leak, missing shingles, or other issue — and we will schedule a visit right away.
We Inspect
A Shadow Stone specialist visits your property to assess the issue. We determine whether the problem is covered under your workmanship or manufacturer warranty.
We Fix It
If the issue is covered by your warranty, Shadow Stone repairs it at no cost to you. We stand behind our work — every time, without argument.
Frequently Asked Questions
Common Questions
Warranty terms vary by project. Your Shadow Stone representative will explain the specific coverage length for your installation before work begins, and you will receive your warranty in writing before we leave the job site.
The workmanship warranty covers defects in installation — including improper flashing, sealant failures, underlayment issues, and other problems caused by the installation process itself rather than the materials.
Yes. The manufacturer product warranty covers defects in the shingles and materials themselves. The Shadow Stone workmanship warranty covers how those materials were installed. Together, they protect you from both directions.
Some manufacturer warranties are transferable to a new homeowner, which can be a valuable selling point. Ask your Shadow Stone representative about transferability options for your specific product selection.
Call Shadow Stone at (682) 224-0041 as soon as possible. Do not attempt to repair or patch the leak yourself before we inspect it, as this can complicate warranty claims. We will assess the issue and repair it if it is covered.
Ready to Protect Your Home?
Shadow Stone serves all of DFW and San Antonio. Fill out the form or call us — we respond same day and there is never any pressure or obligation.
Free Inspection — No Cost, No Pressure
We visit your property, photograph all damage, and give you a written report.
Insurance Claim Handled For You
We work directly with your adjuster. Most homeowners pay only their deductible.
Written Warranty on Every Job
Workmanship warranty plus manufacturer coverage, backed in writing.
Prefer to call? (682) 224-0041
Schedule Your Property Inspection
Most homeowners hear back within the hour.